Service

Warranty information

Thank you for choosing Sea Maid products for your home. You will be pleased to know that a Sea Maid product will give you years of beauty and durability. In fact, we at Sea Maid are so confident of our quality that we can offer you the following.

Warranty

All Sea Maid products carry a full warranty against defects in materials and workmanship. The warranty will be applied only if the product is purchased from an authorized Sea Maid dealer. The Sea Maid warranty is limited strictly to the original consumer purchaser of the product. Proof of purchase must be made available to Sea Maid for all limited warranty claims. Products that are deemed defective must be returned to our factory for inspection prior to replacement.

Residential Applications

Mechanical working parts including ceramic disc cartridges for both side valves and pressure balance, thermo cartridges, stops, diverters etc. all carry our full limited lifetime warranty to the original purchaser. Sea Maid polished chrome and brushed nickel finishes are warranted for the life of the product to the original purchaser. All other finishes will be warranted for three years. Normal wear of the finish is not covered by this warranty.

All electronic components and faucets are warranted for two years.

All glass and ceramic basins, light fixtures are warranted for one year. Light bulbs are subject to the warranty of the manufacturer and carry no Sea Maid warranty.

All other Sea Maid products are warranted for three years.

Commercial Industrial Applications

All the above product applications will be warranted for two years with the exception of the glass and ceramic basins, light fixtures which will carry a one year warranty. Light bulbs are subject to the warranty of the manufacturer and carry no Sea Maid warranty.

The Sea Maid warranty does not cover the following:

- Damages resulting in whole or part from installation error, product abuse, misuse, neglect, improper maintenance, abrasives, corrosion and/or accidents whether caused or performed by a professional or anyone else.

- Any and all Sea Maid products that are subjected to any type of harsh abrasive, such as detergents or window cleaners.

- Normal wear of the finish.

- The damage is caused by hard water, calcareous deposits or sediments.

- The damage or loss is sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.

Sea Maid is not responsible for any labor or shipping charges, or damages whatsoever incurred in whole or in part from installation, removal, re-installation, repair or replacement of any Sea Maid product or part, as well as any incidental or consequential damages, expenses, losses, direct or indirect, arising from any cause whatsoever.

To obtain warranty service, please contact the retailer where the product was purchased. The original sales receipt must be available to exercise our warranty.

This warranty is extended to the first purchaser at retail. This warranty is NOT transferable. Sea Maid reserves the right to make product specification changes without notice or obligation and to change or discontinue certain models.